Privacy Policy

Purpose: 

The Lucas Organization, LLC. (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of our website visitors, tenants, and applicants. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (“Site”) or use our services. By accessing or using our Site, you agree to this Privacy Policy.

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1. Consent

By using our Site users agree that they consent to:

• The conditions set out in this Privacy Policy; and
• The collection, use, and retention of the data listed in this Privacy Policy.
• The conditions set out in the Terms and Conditions; and

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2. Information We May Collect

2.1 Personal Information: We may collect the following personal information directly from you:

• Name
• Email address
• Phone number
• Date of Birth
• Driver's License Number
• Social Security Number
• Mailing address
• Payment and financial information
• Tenant account details

2.2 Automatically Collected Information: When you access our Site, we automatically collect certain information, including:

• IP address
• Browser type
• Device type
• Pages viewed and time spent on the Site
• Cookies and similar technologies

2.3 Third-Party Data Collection: If you use our tenant portal powered by DoorLoop, additional personal information may be collected, including:

• Payment details
• Credit report data
• Background check results
• Contact information for emergency purposes

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3. How We Use Your Information

We collect and use your information for the following purposes:

• To provide and manage our services, including property management and tenant applications.
• To process payments and manage accounts.
• To communicate with you regarding your account, lease, or inquiries.
• To improve our Site’s functionality and user experience.
• To comply with legal obligations and enforce our terms and conditions.

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4. Sharing Your Information

We may share your personal information with:

• Third-Party Service Providers: We use third-party vendors, including DoorLoop, for payment processing, tenant screening, and other administrative services. These providers are required to protect your information and use it only for the purposes specified.
• Legal Authorities: If required by law, court order, or government request, we may disclose your personal information to comply with legal obligations or protect our rights.
• Business Transfers: In the event of a merger, sale, or acquisition, your personal information may be transferred to the new entity.

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5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance your user experience on our Site.
• Analyze traffic and usage patterns.
• Store your preferences for future visits.

You can manage your cookie settings through your browser. Disabling cookies may affect the functionality of certain features on the Site.

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6. Data Retention

We retain personal information only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. For example, financial records are retained in compliance with tax and accounting laws.

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7. Your Rights

Under Massachusetts and federal laws, you have the following rights:

• Access: You can request a copy of the personal information we have about you.
• Correction: You can request corrections to inaccurate or incomplete information.
• Deletion: You can request the deletion of your personal information, subject to legal and contractual obligations.
• Opt-Out: You can opt out of marketing communications by contacting us directly.

To exercise these rights, please notify us at the contact information listed below.

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8. Data Security

We implement industry-standard security measures to protect your personal information. However, no system can guarantee absolute security. You use our Site and services at your own risk.

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9. Children’s Privacy

Our Site and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

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10. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Effective Date.” Continued use of our Site constitutes acceptance of the updated Privacy Policy.

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11. Legal Compliance

This Privacy Policy complies with applicable federal and Massachusetts state laws, including:

• Federal Privacy Laws 
• General Data Protection Regulation (GDPR): For users interacting with the Site from the European Union.
• California Consumer Privacy Act (CCPA): For transparency and rights related to data for California residents.
• Children's Online Privacy Protection Act (COPPA): Prohibiting data collection from children under 13.
• Massachusetts Consumer Protection Act: Ensuring transparency and fairness in how personal information is collected and used.
• Massachusetts Data Security Law (201 CMR 17.00): Implementing safeguards to protect personal data from unauthorized access and ensuring secure handling of sensitive information for Massachusetts residents.
• Fair Credit Reporting Act (FCRA): Governing the use of consumer information, including background checks.

These laws guide how we collect, process, store, and share user data.

11.2 Legal Authority Requests:

• We cooperate with law enforcement and regulatory authorities to comply with legal obligations, court orders, or government requests, including disclosure of user information if required by law.

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12. Contact Information

For questions or concerns regarding the privacy policy, you can contact the property management office at:

• Phone: 617-777-2505
• Email: Support@TheLucasOrganization.com 

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Effective Date: 23rd day of October 2023